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September 2024 Product Update

Cameron Aubuchon

September 26, 2024

Summary

New Features to Enhance Campaign Management and Tracking

1. Enhanced Insights with Email Campaigns Tab:

We’ve introduced a new Email Campaigns Tab on the Insights page, making it easier to review campaign history. This default view organizes results by campaign instead of by individual questions. You can track key metrics, including:

  • Total contacts reached
  • Questions asked and answered
  • Engagement rate (the number of contacts who received a question in that period and had at least one answer)

This tab provides an at-a-glance overview of your campaigns over the last 30, 60, or 90 days, and a weekly summary email will deliver these insights to your inbox every Friday.

2. Upcoming Campaigns Tab:

We’re making it easier to manage future campaigns with a new Upcoming Campaigns Tab on the campaigns list. This view shows all campaigns scheduled for the next month, including draft and active statuses, and sequence campaigns with multiple sends. The view is customizable and will be sent via email every Monday morning to keep you on top of upcoming activity.

3. Streamlined Campaign Tagging:

Tagging campaigns is now more intuitive. You can add, remove, and organize tags directly from the campaign list, without needing to go into each campaign individually. A new Tag Manager in advanced settings allows you to easily manage, modify, or delete tags, making campaign organization even smoother.