Drive Revenue with Feedback

April 8, 2019

I frequently get asked how feedback helps drive revenue for associations...

Today, I had this conversation with my new friends, Marilee and Shannon at a well managed and growing association focused on continuing to drive revenue. They inspired me to write this post.

As marketing and membership converge for associations, I often find myself talking about member engagement with both of those individuals together. We talk about how associations are carrying a bullhorn but lack a set of ears. PropFuel is a way of creating a new channel by which associations can listen better at scale, creating stronger relationships and driving more revenue.

Here are examples of feedback campaigns that will help most associations: (a feedback campaign is a drip campaign with questions instead of content)

  • Existing member engagement (segmented by member type)
  • New member engagement campaign
  • Prospective member campaign
  • Past member recruitment campaign
  • Education/ conference/ learning Engagement
  • Sponsor/ Partner engagement
  • Volunteer engagement campaign

And here's how the feedback can drive more revenue:

  • Dues
  • New member retention
  • Existing member retention
  • Past member recruitment
  • Prospective recruitment
  • Member upgrades (ie. student to full member)
  • referral program
  • Non-Dues
  • Learner segmentation
  • Profile data collection
  • Certification support
  • Improved meeting and conference attendance
  • Improved sponsor support - sell them questions

I hope this sparks some ideas. If you want to dig deeper and see how PropFuel can help, let's set up a time to talk.

I'd love to show you how PropFuel can help you create more dynamic relationships by asking questions on a continuous basis, giving your constituents a voice, and therefore getting them more involved in the member experience. Set up a time to see a demo with me.

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