New Website Engagement Feature: Contact Capture

Cameron Aubuchon

May 21, 2025

Capture Anonymous Website Visitors and Turn Them into Engaged Contacts via PropFuel Website Engagement

If someone makes it to the third level of your website—say, a deep-dive Programs page—you can bet they’re interested in what your organization offers. But what happens when that visitor is still anonymous? How do you convert their curiosity into a connection?

With our latest PropFuel Website Engagement update, now you can.

Introducing Contact Information Collection for Website Visitors

Our new feature allows you to identify anonymous visitors and capture their contact information—right from your site. Here’s how it works:

✅ Show Prompts to the Right People

Let’s say you want to display a prompt on your Programs page encouraging visitors to sign up for your newsletter. With PropFuel, you can easily set conditions so that the message only shows on a specific URL and only to anonymous users. No need to nudge people you’ve already identified—we’ve got you covered.

✅ Ask for Contact Info—The Right Way

You could ask for open-text responses, but PropFuel’s new contact information question type ensures the platform recognizes and processes the data correctly. You can:

  • Collect full name and business email
  • Customize field labels
  • Seamlessly create new contact records in your PropFuel account

✅ Automate the Follow-Up
Once a visitor shares their info, it’s go time:

  • They’re automatically tagged (e.g., as a “WebContact”)
  • They’re added to a pre-built PropFuel nurture campaign
  • You can send a sequence of personalized emails to keep them engaged

From anonymous visitor to warm lead, all in a matter of clicks.

✅ See It in Action
Once submitted, the contact’s information is instantly visible in your PropFuel system—ready for further engagement. If the email matches an existing record in your AMS, we’ll sync it up for you.This isn’t just a pop-up. It’s the beginning of a relationship.

Why This Matters
With email fatigue on the rise and attention spans shrinking, meeting potential members in the moment is more important than ever. This feature helps associations start conversations while someone is already leaning in—and turns passive browsing into meaningful engagement.

Want to see how it works on your site?

Get in touch with us here. We'd love to help you start capturing more value from your web traffic.

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