The Platform

Know and Grow Your Membership

PropFuel is the AI-powered online member engagement platform that helps associations understand what members want and act on it. It is not another email tool. PropFuel turns one-way member communication into two-way conversations, and every answer writes back to your AMS automatically, where your AMS supports it.

Insights · Automation · Engagement · Membership AI, in one platform

The PropFuel Difference

Stop Broadcasting.
Start Conversing.

PropFuel is not another email tool or marketing automation platform. Instead of broadcasting at members, you have conversations with them.

One question at a time. Three channels. Every response matters.

Most member communication solutions send newsletters, surveys, and blast emails and hope someone responds. PropFuel asks one clear question through email, SMS, or your website. Members respond with a single tap. No friction, no fatigue.

Every response flows back into the member profile and triggers the right next action automatically. It is a continuous loop of listening and acting that turns passive members into engaged ones.

70+

ready-made campaign blueprints, so nobody writes from scratch

10–45 min

to train your staff on the platform

0

CSV exports. Every response writes back to your AMS automatically

“You just gave us another staff member.” Bryan Soady, Executive Director & CEO, SUAA

ASKOne QuestionCAPTUREEvery ResponseACTRight ActionThe MembershipEngagement Loop

Three engines, one platform

Everything You Need to Understand and Engage Your Members

PropFuel unifies insights, automation, and engagement into a single online member engagement platform purpose-built for associations.

Why one platform instead of three tools? The engines share one member profile. An answer captured by the Engagement Engine updates the Insights Engine instantly and can trigger the next step in the Automation Engine. No exports, no syncing between systems, and one AMS integration instead of three.

Engine 01

The Insights Engine

More signal. Less noise.

Interprets member behavior and surfaces who wants what, who’s at risk, and who’s ready for more, so you stop guessing and start acting. Each member’s signal score is built from their answers, email and website activity, and your AMS data.

• Real-time member signals and engagement scoring

• At-risk members identified before they lapse

• AI-powered Signals that learn from member behavior over time

• Clear dashboards that show what to do next

Explore the Insights Engine
Super Contact ProfileHealthy
Sarah Chen
Director of Programs, ACME Assoc.
87
Signal Strength
CertificationEventsAdvocacyMentorship
At-Risk Members12 flagged
J. Rivera
23
M. Patel
31
K. Olsen
18
Engagement TrendsThis Month
Response Rate+12%
New Responses+847
At-Risk Members-3
Campaign BlueprintReady to Launch
Renewal Win-Back — 90 Day
Targets 847 lapsed members · 3-step drip sequence
1 Segment
→
2 Message
→
3 Follow-up
1-Click DeployCustomize
Conditional WorkflowRunning
Question: What matters most?
If "Networking"→ Event invite sequence
If "Certification"→ CE credit pathway
If "Advocacy"→ PAC engagement drip
Active Campaigns3 running
⚡
New Member Onboarding
234 members · Step 2 of 4 · 67% completion
⏱
Event Follow-Up — Annual Conference
1,203 attendees · 82% engaged

Engine 02

The Automation Engine

More personalization. Less busy work.

The Automation Engine builds campaigns for you, with segments, messaging, and workflows, from 70+ blueprints. A blueprint is a ready-made campaign with the segment, timing, and messaging already set. You just approve and launch.

• 70+ campaign blueprints ready to deploy

• AI-generated messaging tailored to each segment

• Conditional logic and drip sequences

• One-click campaign builder with no technical skills needed

Explore the Automation Engine

Engine 03

The Engagement Engine

More engagement. Less silence.

The Engagement Engine turns one-way communications into two-way exchanges. Unlike member communication software that only broadcasts, it delivers multichannel member communication with single-click responses across email, website, and SMS. Near-zero friction for members.

• Single-click email responses members actually use

• Website targeting with pop-ups, banners, and inline content

• SMS engagement with opt-in management

• AMS integration with automatic data write-back

Explore the Engagement Engine
Live ResponseCollecting
What’s most important to you this year?
Professional DevelopmentNetworkingCertificationAdvocacy
1,847
Responses
45%
Engagement Rate
3
Channels
SMS
Your Association
Hi Marcus! Quick question: Are you planning to attend the Annual Conference in April? Reply YES, NO, or MAYBE.
YES
NO
MAYBE
Channel Breakdown
Email
62%
Website
28%
SMS
10%
Membership AIAlways On
Signals
47 at-risk members flagged
Today’s Briefing
3 recommendations ready to review
AI Campaign Builder
2 campaigns drafted

Across all three engines

Membership AI

The reinforcements you’ve been waiting for.

Membership AI is the intelligence layer across all three engines. It is not a chatbot waiting for you to type a question. It works like extra hires for your team: a data analyst spotting what matters in your data, a membership coordinator building your segments, and a campaign manager drafting campaigns for your approval.

It learns from every campaign, member response, and goal you set, so its recommendations get more specific to your association over time.

• Signals, your new data analyst, surfaces what matters in your data

• AI Segments, your new membership coordinator, builds audiences from plain language

• AI Campaign Builder, your new campaign manager, drafts campaigns for your team to approve

• Nothing sends until someone on your team approves it

Explore Membership AI

Multichannel Member Communication

Reach members where they are.

Three channels, unified in one member communication platform. Every response, whatever the channel, flows into the same member profile. Here is what each channel does and when to use it.

Email

Conversational emails with single-click response buttons embedded right in the message. No links to click, no forms to fill out.

Use it when you want to reach your whole membership, learn preferences and plans, or run onboarding and renewal campaigns.

Learn more about email engagement

Website

Personalized pop-ups, banners, and inline widgets that turn anonymous visitors into known, engaged members on your site.

Use it when members are already on your site, such as browsing events, renewing, or reading content, and you want an answer in the moment.

Learn more about website engagement

SMS

Event-day texts, time-sensitive questions, and real-time engagement with built-in opt-in management and compliance.

Use it when timing matters, such as event-day check-ins, deadline reminders, or a quick yes or no.

Learn more about SMS engagement

Members stay in control of their member communication. Opt-ins, opt-outs, and channel preferences are honored across every PropFuel campaign and sync with your AMS preference center, so members only hear from you on the channels they’ve chosen. Letting members pick their channel is part of why response rates hold up.

Built to Work With Your AMS

PropFuel connects directly to your association management system with two-way data sync. Member responses write back to your AMS automatically. No manual data entry, no CSV exports, no lost insights.

Salesforce Fonteva iMIS Impexium Novi MemberSuite Aptify Personify netFORUM YourMembership MemberClicks GrowthZone HubSpot+ 50 more
View All Integrations

FAQ

PropFuel Platform FAQs

Common questions about the PropFuel platform.

How does the AMS sync actually work?

PropFuel connects to your association management system with a two-way sync. Responses write back to your AMS automatically where your AMS supports it, mapped to the standard and custom fields you already use, with no custom objects required. Our team handles setup with you.

Does the AI write the messages or just suggest them?

Both, and your team stays in control. Membership AI can recommend what to do next, draft campaign copy, and assemble complete campaigns, but AI-built campaigns arrive as drafts. Nothing sends until someone on your team reviews and approves it.

Do we need technical staff to set this up?

No. PropFuel is built for membership professionals, not developers. Staff training takes 10–45 minutes, and a dedicated Customer Success Manager sets things up with you.

How long does implementation take?

Most associations have their first campaign live within 2–3 weeks, with full ramp-up in 2–3 months. Starting from one of 70+ ready-made blueprints keeps the first launch fast.

What if our AMS isn’t on the list?

PropFuel has 60+ pre-built connectors, including Salesforce, Fonteva, iMIS, Impexium, Novi, MemberSuite, Aptify, Personify, netFORUM, YourMembership, MemberClicks, GrowthZone, and HubSpot. For less common systems, a Zapier connector is available. Tell us what you use and we’ll confirm the best path.

Proven Results Across 370+ Associations

Organizations that use PropFuel don’t just engage more members. They grow. Explore their success stories to see how associations like yours did it.

$100M+

Revenue growth attributed to PropFuel campaigns

370+

Associations trust PropFuel

72%

Of declining orgs reversed course

Ready to Know and Grow Your Membership?

Most member communication solutions stop at the send. PropFuel helps associations understand what members want and act on it, all in one platform. Bring your AMS, and we’ll show you what your members are already telling you.

Get a Free DemoSee Customer Results