Get a Demo
Home
About Us
Sarah Chen

Kay Williams

Profile photo
KW

SC

Department

Kay Williams

Job Title

Client Success Manager
in
kay-williams

The best thing about working at PropFuel is seeing the moment when an association realizes they can actually predict member behavior — and then act on it before it’s too late.

— Sarah Chen

Client Success

Kay Williams

Client Success Manager

in

kay@propfuel.com

in

LinkedIn Profile

Email

About

Kay spent several years in professional associations focused on membership and events, then moved into the federal government working in financial and management analysis.

She's thrilled to be back in the association world as a Client Success Manager, where she can help associations improve the way they communicate with their members.

A graduate of the University of Maryland, College Park, with a degree in English Language and Literature, she is a proud Terp. Kay lives in the Washington, DC area with her husband, three sons, and cat. In her spare time, she enjoys crocheting, reading, and going to live music events.

Areas of Expertise

🔄
Member Retention Strategy

Expertise 1

📈
Engagement Analytics

Expertise 2

🎯
Renewal Automation

Expertise 3

From Sarah’s Desk

Resources and insights Sarah has contributed to

📣

Article

How to Reduce Member Churn Before It Happens

📊

Guide

Engagement Analytics: A Starter’s Guide for Associations

🎯

Webinar

Winning at Renewals: Automation Strategies That Actually Work

More of the Team

MJ

Marcus Johnson

VP of Product

PP

Priya Patel

Head of Marketing

DK

David Kim

Lead Engineer

RT

Rachel Torres

Sales Director

Ready to meet the whole team?

See how PropFuel's team of association experts can help your organization drive deeper member engagement.

Meet the Full Team →

PropFuel

Member engagement, powered by data.

PrivacyTermsContact